Enterprise IT Infrastructure Project Delivery
Network Labs is more than an AI marketing agency. Since 2018, our professional services practice has directed end-to-end delivery of enterprise IT infrastructure projects — network, data center, cloud, and security implementations — on time, on budget, and to spec.
The practice is led by Michael J Flores, MS, MSE — a data center and IT infrastructure operations leader with 24+ years running mission-critical environments where downtime is not an option. From 15 years leading 24/7 infrastructure operations at Baylor College of Medicine to enterprise consulting for Conoco, PG&E, Compaq, and Blue Cross Blue Shield, the through-line is the same: infrastructure that hits its SLA, delivered by a team that owns the outcome.
If your organization is planning a network refresh, a data center migration, an AWS move, or a security implementation — and needs it delivered by people who have operated at 99.999% uptime — start the conversation.
Discuss Your ProjectInfrastructure Services, End to End
Network Implementation
Enterprise network design, deployment, and migration — LAN/WAN, routing and switching, firewalls, and VPN — delivered on time, on budget, and to spec.
Data Center Operations & Migration
Data center builds, consolidations, and converged-infrastructure deployments run by a team that has operated 24/7 mission-critical environments at 99.999% uptime.
Cloud & AWS Implementations
AWS architecture and migration — EC2, S3, IAM, RDS, CloudWatch, Auto Scaling — grounded in hands-on infrastructure-as-a-service delivery at enterprise scale.
Security Implementations
Firewall deployment and rule-set engineering, network segmentation, and secure remote access, backed by CheckPoint CCSA/CCSE-certified engineering experience.
Capacity & Resource Planning
Right-size before you buy. Capacity planning across compute, storage, and network keeps projects fundable and infrastructure ahead of demand — never scrambling behind it.
Vendor & Client Management
End-to-end vendor relationship management from pre-sales solution design through post-implementation support, with a single accountable escalation point.
ITIL Service Management
Incident, change, and service management practices aligned to the ITIL framework — the same model that saved one enterprise client $1.85M in operational costs.
Program & Project Delivery
PMO-grade delivery: scoping, resource assignment, scheduling, and executive-level metrics reporting across concurrent engagements. 130 projects delivered under one program.
Numbers From Mission-Critical Operations
Career delivery metrics of our professional services practice leader, earned in enterprise environments where the SLA was a contract, not a goal.
A Delivery Model Built on ITIL Discipline
Scope & Design
Requirements, capacity planning, solution design, and a fixed delivery plan with named resources and dates — before anything is purchased or built.
Implement
Deployment by senior engineers with schedule management across workstreams, change control, and executive status reporting throughout.
Validate
Performance benchmarks established and tested against spec. Nothing is "done" until it meets the number it was designed to hit.
Support
Post-implementation support with ITIL-aligned incident and change management, and a single senior escalation point for client-critical issues.
Led by Michael J Flores, MS, MSE
Michael J Flores, MS, MSE
Data center and IT infrastructure operations leader with 24+ years in enterprise operations — ITIL, AWS, and Cisco environments at 99.999% uptime SLAs. At Baylor College of Medicine, Michael led a 25-person 24/7 team across 1,600+ servers, deployed $6M in Cisco UCS converged infrastructure (cutting TCO 35%), reorganized operations on the ITIL Service Management model for $1.85M+ in savings, and built a PMO that delivered 130 infrastructure projects. M.S. Engineering Management, The University of Texas at Austin. CheckPoint CCSA/CCSE certified.
LinkedInHave an Infrastructure Project on the Roadmap?
Tell us what you're planning — a network refresh, data center migration, AWS move, or security implementation — and we'll come back with a scoped, resourced delivery plan.
Discuss Your Project